CV22 Terms & Conditions — Your Complete Guide to Using the Platform

CV22 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to all services offered by CV22, including Sports Betting, live betting, slot games, casino games, and all other gaming products.

These Terms & Conditions apply to users in Bangladesh and all other countries where CV22's services are available. By using the CV22 website or mobile app, you acknowledge that you are bound by these Terms & Conditions.

CV22 reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.

To register an account with CV22, the following conditions must be met:

• You must be at least 18 years must be.
• You do not reside in any country or region where online gaming is prohibited by law.
• Each individual is permitted only one account you may open.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Your account password must be kept strictly confidential; you may not allow any other person to access your account.

CV22 reserves the right to accept or reject any registration application. Accounts found to contain suspicious or fraudulent identity information may be terminated.

Withdrawals may be restricted until the KYC (Know Your Customer) verification process is completed. CV22 may request a national ID card, passport, or any other valid form of identification as required.

The following rules apply to all betting activity on CV22:

• Once a bet has been confirmed, it cannot be cancelled unless CV22 identifies a technical error.
• For bets placed after an event has started, the odds at the time the match began will apply.
• During live betting, odds may change due to network delays.
• If an event is cancelled, postponed, or left incomplete, CV22 will make a decision in accordance with its own rules.
• If one leg of an accumulator bet is voided, the payout will be calculated based on the remaining legs.
• Maximum payout limits vary by market — full details are available on each individual event page.

CV22 reserves the right to accept or reject any bet. If unusual betting patterns are detected, CV22 may place a hold on payouts pending investigation.

The following rules apply to all deposits and withdrawals on CV22:

• Minimum deposit amount: BDT 200।
• Minimum withdrawal amount: BDT 500।
• Withdrawal processing time is generally 1–24 hours.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals exceeding BDT 10,000 may be held until KYC verification is complete.
• Cv22 reserves the right to suspend any transaction if money laundering is suspected.

Withdrawals may be restricted after claiming a deposit bonus until the specified wagering requirements are met. Please review the full bonus terms and conditions.

The following conditions apply to the use of CV22 bonuses and promotions:

• Each bonus offer carries its own wagering requirements — please read the full details before accepting any offer.
• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been fulfilled.
• Winnings generated using bonus funds may be subject to a maximum withdrawal limit.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• CV22 reserves the right to modify, suspend, or cancel any promotion at any time.

The following activities are strictly prohibited on CV22:

Involvement in any of the prohibited activities listed above may result in immediate account closure, forfeiture of all funds, and legal action where necessary.

CV22 may suspend or permanently close an account under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false information during the KYC verification process.
• Prolonged account inactivity (more than 12 months).
• Upon detection of suspicious or fraudulent activity.
• The user has personally requested self-exclusion.

You may also request to close your account at any time. Upon verification, all valid balances will be returned. However, any bonus-related balance may be forfeited depending on the circumstances.

CV22 takes the protection of your personal information extremely seriously. Any information you provide is used solely for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Providing customer support.
• Compliance with legal and regulatory obligations.
• Improving our services and delivering a personalised experience.

CV22 never sells your personal information to third parties. For more details, please refer to our Privacy Policy Read.

CV22 is not liable for the following:

• Losses caused by internet disconnection or technical errors.
• Delays or failures caused by third-party payment gateways.
• Financial losses resulting from the user's own errors.
• Losses resulting from unauthorized use of an account.
• Force majeure events (natural disasters, political unrest, etc.).

CV22's total liability shall under no circumstances exceed the actual balance held in the user's account.

For any dispute with CV22, please contact our customer support team in the first instance. We aim to resolve all issues within 48 hours.

• Step One: Submit your complaint to Customer Support via live chat or email.
• Step Two: If the issue remains unresolved, it will be escalated to our dedicated Dispute Resolution team.
• Step Three: If the matter remains unresolved, it will be referred to international arbitration proceedings.

In the event of any dispute regarding CV22's Terms & Conditions, the decision of CV22's licensing authority shall be considered final.